Making marketing easier for service businesses.
You're not bad at marketing. You're just doing things in the wrong order. I help you fix that.
Hey, I'm Jamie 👋
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Every day, I share one practical marketing idea to help you get your marketing sorted. Free. No waffle.
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Sound familiar?
You're posting on social media but the phone isn't ringing any more than it was.
You've paid for ads, a new website, maybe even an agency. You couldn't say what any of it actually got you.
Most of your work still comes from word of mouth. Which is great - until it goes quiet and you can't do anything about it.
Marketing without a plan is a jigsaw without the picture on the box.
You're not bad at marketing. You're just doing things in the wrong order.
There's a fix for that.
I've spent years working with service businesses - trades, coaches, consultants, accountants - and I kept seeing the same thing. People who are brilliant at the work, with marketing that doesn't come close to showing it.
The problem was never effort. It was order. Starting five things, finishing none. Half-built bridges everywhere - and a half-built bridge gets nobody to the other side.
So I created The Perfect Customer Journey - six stages that show you exactly what to build, and in what order. One bridge. Built properly. All the way to the other side. It's at the heart of everything I do.
Building your business one bridge at a time.
Get Noticed
Get visible to the right people
Connect
Capture contact details
Engage
Build trust and demonstrate value
Convert
Make the sale
Deliver & Wow
Exceed expectations
Create Fans
Turn customers into advocates
How we work together.
Four steps. Same order every time. Start with the free one.
Review
A free, honest video review of your website and online presence. What's working, what's not, what to fix first.
Get your free reviewStrategy
The Growth Blueprint. A proper plan built around your business, not a template. You leave with a 90-day action plan.
See what's in itFoundations
The stuff your marketing sits on. Website built in nearly a day, branding, CRM and automation, AI setup. Built in the right order.
See the optionsGrowth
Your marketing, handled every month. Content, SEO, reviews, email, social - so it all keeps working while you run your business.
See the packagesNot ready to work together yet? No problem. Get one practical marketing idea every day with The Marketing Memo, or join The Marketing Portal - my free community for service business owners.
Don't just take my word for it.
Jamie went through my website page by page explaining where I'd gone wrong and where I could improve. Everything he suggested was 100% accurate and straight to the point. No beating around the bush.
Ves C
VC Graphics
As soon as the website was launched we received a lot more enquiries. Jamie kept us informed and regularly asked for approval so that we got the result we wanted. Highly recommended!
Richard Perry
Top Grades Education
Jamie is brilliant at pinpointing exactly what's wrong with a website and quickly making it 10X better. He doesn't judge you or your business -he genuinely wants to make it better so you can grow.
Jillian Kendrick
Business Owner
Jamie has been so incredibly helpful building out our CRM and email marketing strategy. He's very hands-on and great at explaining how everything works. Always available to answer every question.
Elle Walls
Artists & Fleas
By simplifying our message and clarifying our main offering, we have confidence that we can provide potential customers an easy on-ramp so we can serve them better.
KC
Legacy Co
We are already seeing a big influx in new leads and sales as a result of what Jamie has implemented. We'll be working with him again and would highly recommend him.
Luke Towning
Foot-Tech Academy
Hey, I'm Jamie.
Husband, Dad, Marketing Guy, Average Golfer 🏌️⛳
I've spent years working with service businesses - trades, coaches, consultants, professional services - and the same thing comes up every time. Someone who's great at their actual job, stuck with marketing that undersells them.
Not because they were bad at it. Because nobody had ever shown them the order things need to happen in. So I created The Perfect Customer Journey - a simple framework that makes the whole thing make sense.
When I'm not banging on about marketing, I'm a husband, dad and an average golfer convinced this is the year it all clicks...
...it never is. I'm also a Manchester United fan, so I know exactly what it's like watching something with loads of potential underperform for years. The difference is, your marketing's fixable.
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The Marketing Memo
One marketing idea, every day at 4pm. Two minutes to read, written by me, and it's the same advice I give paying clients. Free, and it always will be.
P.S. You can reply to any issue. I actually read them.
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