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Web Design· Trades & Home Services

A website for a family heating firm that's been in Wigan since 1985

F.G. Welch had forty years of reputation behind them. The new website shows it, and makes booking an engineer easy.

Since 1985

family-run in Wigan

2 ways to book

an online form, or one tap to ring

Every old address

kept, so their Google rankings came with them

See it live at fgwelch.co.ukScreenshot of the F.G. Welch website

Have a look around

F.G. Welch homepage on a phone
Call Now and Book Online stay at the bottom of the screen on a phone.
F.G. Welch boiler repairs page on a phone
A page for every service people actually search for.
F.G. Welch booking form
The booking form, with the three steps of what happens next alongside it.

The job

F.G. Welch is a family-run central heating and gas firm in Wigan, and they’ve been going since 1985. They’ve got a great reputation locally, but their old website didn’t show any of it.

The brief was to rebuild the site so it looked and worked properly, while keeping every existing web address exactly the same, so none of the Google rankings they’d built up over the years got lost.

What I did

  • Put the trust on the page. Gas Safe registered, family-run since 1985, and free no-obligation quotes, all at the top of the homepage.
  • Made booking easy. A proper booking form, and on a phone, “Call Now” and “Book Online” buttons that sit at the bottom of the screen the whole time.
  • Gave every service its own page. Boiler repairs, servicing, installations, radiators, power flushing, underfloor heating and air conditioning, each written for what people actually search for.
  • Showed the brands. Worcester Bosch, Ideal and the other manufacturers they work with, which tells homeowners they’re dealing with a proper firm.
  • Kept every web address. Every page lives at the same address it always did, and the services they no longer offer point people to the right place instead.

Where it’s at now

The new site’s live at fgwelch.co.uk, and it’s the same F.G. Welch everyone in Wigan already knows, just online this time.

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